Three Pillars of Medical-Grade Quality

Our quality system is built on three interlocking frameworks that together ensure every board we ship meets the regulatory requirements of FDA, EU MDR, and CFDA markets.

ISO 13485:2016

Comprehensive QMS for medical device manufacturing. Covers design control, purchasing, production, traceability, CAPA, and management review. Audited annually by TUV SUD.

ISO 14971 Risk Management

Systematic risk analysis across the entire product lifecycle. Hazard identification, risk estimation, evaluation, control, and residual risk acceptance documented per device family.

IEC 62304 Compliance

Software development lifecycle processes for medical device software. Full documentation from software development plan through maintenance. Class B and C software safety classification support.

ISO 13485:2016 — QMS Architecture

Our QMS maps directly to the ISO 13485 clause structure. Below are the key operational clauses that our customers interact with during product realization.

  1. Document & Record Control (4.2)Master document register with revision control. Device Master Record (DMR) and Device History Record (DHR) maintained for every lot.
  2. Management Responsibility (5)Quality policy, objectives, and management review cadence. Quarterly QMS performance review with KPIs tracked against targets.
  3. Resource Management (6)Competence verification, training records, and clean room environmental monitoring. Infrastructure qualification and maintenance program.
  4. Product Realization (7)From customer requirements review through design transfer, purchasing, production, and servicing. Full traceability gate at every handoff.
  5. Measurement & Analysis (8)Incoming, in-process, and final inspection. Statistical process control, customer feedback, internal audits, and NC/CAPA management.
  6. Improvement (8.5)Corrective and preventive action system. Root cause analysis (8D, 5-Why, Ishikawa), effectiveness verification, and QMS continuous improvement.
ISO 13485 Plan Do Check Act

ISO 14971 — Proactive Risk Control

Risk management is not a document we file — it is a continuous process integrated into every project phase. We apply FMEA at design, process, and application levels.

Design FMEA (DFMEA)

  • Component failure mode analysis per IEC 62380 / SN 29500
  • Single-fault condition analysis for patient-connected circuits
  • Creepage and clearance verification per IEC 60601
  • Isolation barrier integrity under worst-case conditions
  • Software hazard analysis per IEC 62304 Class C
  • Signal integrity margin analysis on all high-speed paths

Process FMEA (PFMEA)

  • Solder joint reliability under thermal cycling (-40 to +125C)
  • Contamination control: ionic cleanliness per IPC-TM-650
  • ESD process control: all stations below 100V body voltage
  • Moisture sensitivity level (MSL) handling compliance
  • Automated optical inspection (AOI) defect escape analysis
  • Conformal coating coverage and thickness verification

IQ / OQ / PQ Protocols

Every manufacturing process is validated through installation qualification, operational qualification, and performance qualification — documented and available for your regulatory submission.

IQ

Installation Qualification

Verification that equipment is installed per manufacturer specification. Calibration certificates, utility connections, software version control, and environmental conditions documented.

OQ

Operational Qualification

Process parameter challenge testing at upper and lower limits. Stencil print, placement, reflow profile, wave solder, and cleaning process windows defined and verified.

PQ

Performance Qualification

Production-scale runs under normal operating conditions. Statistical evidence that the process consistently produces conforming output. Cpk > 1.33 for all critical parameters.

Certifications & Accreditations

Our facility is certified and audited to meet global medical device regulatory requirements.

Standard / Registration Scope Body Status
ISO 13485:2016 Design, manufacture, and service of medical electronic assemblies and devices TUV SUD Active
FDA Establishment Registration Contract manufacturer of finished medical devices; specification developer US FDA Active
CE MDD 93/42/EEC + MDR 2017/745 Annex II and Annex V compliance pathways; MDR transition ready Notified Body (BSI) Active
IPC-A-610 Class 3 Acceptability of electronic assemblies — high-performance/harsh environment IPC (Internal Audit) Active
ISO 14971:2019 Application of risk management to medical devices TUV SUD Active
IEC 62304 Medical device software lifecycle processes Internal + Customer Audit Active
ISO 10993 (Bio-compatibility) Via qualified partner labs; material-level testing coordination Partner: NAMSA / WuXi Partner Qualified
Sterilization Validation EtO, Gamma, and E-Beam validation coordination per ISO 11135 / 11137 Partner: STERIS / Synergy Partner Qualified

Extended Quality Ecosystem

Beyond our in-house capabilities, we maintain qualified partnerships with accredited laboratories for specialized testing and validation services.

Biocompatibility Testing
ISO 10993 series
Sterilization Validation
EtO / Gamma / E-Beam
EMC / Safety Testing
IEC 60601-1-2
Packaging Validation
ISO 11607

Request Our Quality Manual or Schedule an Audit

We welcome customer and regulatory audits. Quality documentation — including our ISO 13485 certificate, FDA registration, and facility qualification records — is available under NDA.

Request Quality Documentation Schedule a Site Audit